How to Set Up Your Camera Before a Live Video Chat

Clean the Lens

A phone or laptop camera collects fingerprints and dust. Use an appropriate soft cloth before starting.

Put the Camera Near Eye Level

A camera placed far below your face creates an uncomfortable angle. Raise the laptop or use a stable phone stand. You do not need to stare directly at the lens throughout the conversation, but looking toward it occasionally creates better eye contact.

Use Front Lighting

Place a lamp or window in front of you. Avoid a bright light directly behind you because the camera may darken your face. Soft, even light is usually better than one harsh source.

Check Your Background

Remove or reposition anything you do not want a stranger to see.

Look for

• Addresses
• Documents
• Personal photographs
• Screens
• Work badges
• Mirrors
• Private rooms

Test Your Microphone

• The correct microphone is selected
• The browser has permission
• Nothing covers the microphone
• Background music is turned down
• Headphones do not create feedback

Improve the Connection

Move closer to the router when possible.

Close

• Large downloads
• Video streaming
• Cloud backups
• Other video applications
• Unnecessary browser tabs

Stabilise the Device

Holding a phone for a long call creates movement and fatigue. Use a desk, shelf or stand.

Test Before Using a Match

Check your own preview first. This avoids using an introductory match only to discover that the camera is blocked or the microphone is muted.