Privacy Policy
Effective date: [Effective Date]. Last updated: [Last Updated Date]. This Privacy Policy explains how ShagleCall, operating ShagleCall, collects, uses, shares and protects information when you use our website and services.
Free matches are available for new users.
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1. Information We Collect
We may collect information you provide, including account details, contact information, support messages, reports and appeals, purchase or subscription information, and information submitted through forms, as well as information collected automatically. Camera and Microphone Data: the service may require access to your camera and microphone to enable live communication. Describe accurately whether video or audio is transmitted in real time, temporarily processed, recorded, stored or moderated. Do not publish this section until it matches the actual system.
Information collected automatically may include
- IP address
- Device and browser information
- Operating system
- Approximate location derived from IP
- Pages viewed
- Matching and session events
- Crash and performance information
- Cookie and similar technology data
2. How We Use Information
- Provide video matching
- Maintain accounts
- Award and manage credits
- Process purchases
- Prevent fraud and abuse
- Enforce Community Guidelines
- Respond to support requests
- Improve reliability
- Comply with legal obligations
- Protect users and the service
3. Legal Bases
The applicable basis depends on the information and jurisdiction.
Where applicable, we rely on
- Performance of a contract
- Legitimate interests
- Consent
- Legal obligations
- Protection of vital interests
4. How We Share Information
We do not state that information is never shared unless that is factually true.
We may share information with
- Hosting and infrastructure providers
- Analytics providers
- Payment processors
- Fraud-prevention providers
- Customer-support providers
- Moderation and safety vendors
- Professional advisers
- Authorities where legally required
- A buyer or successor in a corporate transaction
5. Payments
Payments may be processed by [Payment Processor]. ShagleCall may receive transaction identifiers and payment status but should state accurately whether it receives complete card information.
6. Data Retention
Insert actual retention periods where required.
We retain information only for as long as reasonably necessary for
- Providing the service
- Preventing fraud
- Resolving disputes
- Enforcing agreements
- Meeting legal requirements
- Protecting users
7. Your Rights
Requests can be sent to [email protected].
Depending on location, users may have rights to
- Access information
- Correct information
- Delete information
- Restrict processing
- Object to processing
- Withdraw consent
- Receive portable data
- Complain to a regulator
8. International Transfers
Information may be processed outside the user's country. Where required, ShagleCall uses appropriate transfer safeguards. Specify the actual safeguards used.
9. Cookies
We use cookies and similar technologies as described in the Cookie Policy.
10. Security
We use reasonable administrative, technical and organisational measures. No online system can guarantee absolute security.
11. Children
The service is not intended for users below [Minimum Age]. If we learn that information was collected from an ineligible child, we may take steps to delete it and restrict access.
12. Policy Changes
We may update this policy. Material updates may be communicated through the website, service or other appropriate means.
13. Contact
ShagleCall, [Company Address], [email protected].